Privacy Policy

This Privacy Policy explains how MecroTech Technologies ("MecroTech", "we", "us", or "our") collects, uses, and protects information when you visit mecro.tech, submit an enquiry, or use our chatbot, contact form, or booking links.

We collect information in the following ways:

• Information you provide: your name, email address, phone number, the service you're interested in, and project details, when you submit our contact form or chat with our on-site assistant
• Usage and device data: pages visited, browser and device type, and general interaction patterns, collected automatically via analytics
• Scheduling data: if you book a call via our Calendly link, Calendly collects the details needed to schedule that meeting

We use the information we collect to:

• Respond to your enquiry and prepare a project estimate
• Communicate with you about your project, our services, or the referral program
• Improve our website, content, and user experience
• Meet legal and accounting obligations

We do not sell your personal information.

Where applicable (for example, under GDPR for visitors in the EU/UK), we process your data on the basis of:

• Consent — when you submit our contact form or chatbot with your details
• Contractual necessity — to deliver a project you've engaged us for
• Legitimate interest — to respond to enquiries and improve our services
• Legal obligation — where required by applicable law

We use Microsoft Clarity to understand how visitors use our website (for example, page views and interaction patterns) so we can improve it. Clarity may use cookies and similar technologies to collect this data. You can control cookies through your browser settings; disabling them may affect some website functionality.

We share information with the following third parties strictly to operate our website and respond to your enquiries:

• MongoDB Atlas: contact form and chatbot submissions are stored in our own private, access-controlled database so our team can follow up
• Calendly: used if you choose to book a call with us
• Microsoft Clarity: website analytics
• Netlify: our website hosting provider

Each of these providers processes data under their own privacy policies and security practices.

As we and our service providers operate internationally, your information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for such transfers.

We retain enquiry and project information for as long as needed to respond to you, deliver a project, meet legal/accounting obligations, and maintain business records, after which it is deleted or anonymized.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Request a portable copy of your data
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, email hello@mecro.tech.

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date above reflects the most recent revision.

Questions about this Privacy Policy or your data? Email hello@mecro.tech or call +91 70118 48978.